Vacation Rental Agreement Policies
Below you’ll discover quick answers to your questions regarding the policies and procedures upheld by Beach Vacations, LLC. In developing these policies, Beach Vacations considers the needs and comfort of all guests with hopes of making each stay in our rental properties a positive experience for everyone. We strive to provide the best in customer service and vacation experience. These policies help to ensure that you will enjoy every minute of your stay in any of our vacation rentals across the Myrtle Beach Grand Strand area. For more information, please complete an inquiry form on our contact page.
Check in / Checkout:
Check in time is after 4:00 PM EST and check out time is before 10:00 AM EST. We cannot guarantee early check in or late check out requests. There will be a full day charge for unauthorized late check outs. All guests must be 21 years of age or older to check in.
A Security Deposit in the amount of $250 is required at check-in for every unit by way of cash or Credit/Debit Card. This amount will be refunded provided there is no damage or missing items from the unit. Credit/Debit Card authorizations may take up to 14 days to be released depending on card issuer. Pre-Paid cards are not accepted for this deposit.
Deposit and Payment Due Date:
- An advance deposit equal to the first night’s stay will be taken upon booking for all vacation guests.
- Your reservation’s remaining balance is due 14 days prior to your arrival date.
- A deposit of $100.00 per person will be taken upon booking for all golf packages. Final payments for all golf package reservations are due 14 days prior to the arrival date of the stay and play package.
- A valid photo I.D., as well as the credit card used to pay your deposit, will be required at check-in.
Methods of Payment:
Personal checks (that have fifteen (15) days to clear your bank), money orders, MasterCard, Visa, and Discover Card. Credit cards are excluded as methods of payment for monthly stays.
Taxes and Fees:
- No other discounts apply. Weekends may incur a surcharge. Not valid on pre-existing reservations. Rates are subject to change without notice. Blackout dates may apply. Minimum night stay may be required. Some room type exclusions may apply.
- North Myrtle Beach charges a Tax rate of 12%
- There is a $17 Daily Resort Fee that covers use of property amenities, parking, and overall general property maintenance and upkeep.
- Departure Housekeeping Fee:
- Balcony – $90.00
- Two Bedroom – $125.00
- Three Bedroom – $150.00
- Four Bedroom – $175.00
- Your Trip is Covered with a *$39 Damage Waiver Fee.* All reservations automatically include this fee. It is a non-refundable charge that covers up to $1,000 in reported instances of accidental or non-negligent damages. In addition, guests are not required to put down a security deposit at time of arrival.
Security Deposits:
All guests are required to leave a $100.00 damage deposit with the front desk at check-in in the form of a MasterCard, Visa, or Discover imprint. This deposit will be held by Beach Vacations, LLC until you have departed and departed and the unit is inspected for damage or any missing items. Cash deposits will be refunded to you within 21 days provided all keys are returned to Beach Vacations, LLC, all telephone charges are paid, and nothing is damaged or missing from the unit.
Monthly stays require a $250 security deposit.
Property Regulations:
- All units are non-smoking. There will be a $250.00 fine for evidence of smoking in any room.
- Pets are not allowed, there will be a $250.00 fine for evidence of a pet in any room.
- Motorcycles, RVs, trailers, large trucks, boats, buses and golf carts are not permitted in most properties. Most properties only allow passenger vehicles to be parked in standard guests parking areas. Please make sure that your vehicle meets the requirements of your specific property.
- Click here for FAQ’s
Cancellation of Reservation:
- The advance deposit is 100% refundable if a reservation is canceled up to 14 days prior to the scheduled arrival date.
- Reservations canceled within 14 days of the arrival date can reallocate the advance deposit funds toward future dates within one year of the original stay dates. Please note that changes to the reservation will be subject to availability and any room rate differences.
- Guests who do not arrive on their scheduled arrival date and fail to notify the resort of a change to their stay dates, therefore acknowledge forfeiture of advance deposit funds.
- If a guest wishes to move their reservation, no extra charge will be made. Please note that changes to the reservation will be subject to availability and any rate differences.
- For Monthly Rentals Only: All deposits are due at the time of booking. Full amount of the deposit is non-refundable. No changes to the dates of arrival are permitted within 30 days of arrival. Payment of full stay is required upon check in. There will be absolutely no refunds on early departures. Additional requirements for winter rentals do apply.
Hurricane Policy
- If the Governor issues a mandatory evacuation, guests will receive a full refund.
- If there is not an evacuation, guests can reallocate the advanced deposit to be used as the deposit toward different stay dates within 1 year of the original reservation.
House Parties:
Should a house party (chaperoned or un-chaperoned) occur, occupancy will be immediately terminated. Should a parent check into a rental and later leave students or minors, the students/minors will be evicted if BV finds it necessary to do so. No refund, including unused rental amounts, will be refunded.
The unit includes:
All furnishings required for normal living conditions. Rates include departure maid service & optional setup of linens. Linens are provided based on the number of paid occupants (monthly stays excluded). Pillows, bedspreads, and blankets are provided; however, these are for use as bedding on the beds only! You must bring your own blankets and towels for use on the beach, on the balcony, by the pool, etc. Units are set up for light housekeeping, including cooking and eating utensils.
Condominium parking is limited:
Parking is limited to a maximum of two (2) automobiles per unit. Some units have one (1) automobile space per unit. Parking of campers, boats, trailers, or commercial vehicles is strictly prohibited. Motorcycles are prohibited at most Beach Vacation rental properties.
Locked Closets:
Many homeowners have their personal property locked in a closet for their convenience. These areas are absolutely not included in this rental.
Upon Arrival:
Immediately notify the rental office of any missing or inoperative furnishings or equipment or any weak or unsafe conditions which may result in injury. Occupancy by you and/or your party shall be conclusive evidence that the unit is in satisfactory condition. During your stay, please promptly report any problems to our office so that our maintenance department might attend to them efficiently for your safety and comfort, and for that of future guests.
Keys:
Two (2) keys shall be issued to you at check-in. There will be a $10.00 deduction from your security deposit for each key not returned to our office at departure.
Repairs:
We cannot guarantee air conditioning or appliances. There will be no refund upon their failure. We try to keep these units in good working order. Our best will be done to have any malfunction repaired as quickly as possible.
Substitution:
In the event that an owner of a vacation rental unit elects to remove his/her property from our rental management responsibility, we will provide comparable accommodations or grant a full refund. We reserve the right to substitute suitable accommodations if circumstances require.
Agent / Maintenance:
Personnel are permitted to enter premises during normal working hours (8:00am-6:00pm) for the purpose of conducting necessary repairs and/or maintenance.
After Hours Lock-outs:
There is a $65.00 charge for all after hours lock out calls. The tenant will meet an agent at our office and pay upon arrival.
Do Not Disturb:
Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period-of-time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.
Please Read:
Beach Vacations, LLC, as agent, or the owner of the individual villa rented, shall not be liable for any damages or injury to the tenant or to any other person, or damages to any property occurring on the premises or any part thereof, or in common areas thereof, and tenant agrees to hold the agent and owners harmless for any claims of damages, no matter how caused. The agent will not be held responsible for acts of theft, vandalism, or other damage to the guest’s personal property or vehicle.
By accepting this rental agreement as the guest, you agree to be responsible for any damage to the dwelling or grounds and to the furnishings which occur during your stay though act or negligence of you, your family, friends, or social guests, and adhere to all rules and regulations governing the property you occupy. You agree to surrender the property at the time and date specified in as good condition as it was at the beginning of your stay, except for reasonable wear and tear, act of God, and/or causes over which you have no control. If the unit is not left in satisfactory condition, you will be charged for repair and restoration to satisfactory condition, plus lost rents.
The guest certifies that he/she is at least 21 years of age & has read carefully the limitations on this villa by the owner and the agent as set forth in this agreement, including limitations on the number of persons permitted to occupy this villa and fully agrees to abide by such limitations.
All deposits and rents will be deposited in an interest-bearing escrow account with the interest accrued to the credit of Beach Vacations LLC.
Smoking and Pets are NOT permitted in the accommodations: if violated guest will be subject to immediate eviction and a $250.00 fine.
The guest certifies that he/she is at least 21 years of age. Photo Id required at Check-in.